Privacy Policy

Effective date: 2026-05-26

This Privacy Policy explains how FNTN Research Group LLC (“enaibly”, “we”, “us”) collects, uses, and shares personal information when you visit enaibly.ai, submit a form on our partner network, receive a call or text from us, or use our buyer platform.

1. Who we are

enaibly is a US-based AI-powered live transfer and appointment platform operated by FNTN Research Group LLC, a Nevada limited liability company. Contact: support@enaibly.ai. Mailing address: 732 S 6th St Ste R, Las Vegas, NV 89101.

2. What data we collect

We collect the following categories of personal information:

Identifiers: full name, postal address, email address, phone number.
Internet activity: IP address, device identifiers, browser type, referring URL, pages visited, time on page.
Consent capture metadata: TrustedForm certificate URL, Jornaya LeadiD token, opt-in IP address, timestamp, user-agent, and consent language presented at the moment of opt-in.
Commercial information: products you inquired about, vertical interest (insurance, mortgage, healthcare, home services, legal, wellness, real estate, etc.).
Audio recordings and transcripts of inbound and outbound calls you participate in with our AI agents or live representatives, for quality, training, and compliance.
Buyer account data: business name, billing contact, payment card token (held by Stripe, not by us), usage history.

3. How we collect it

Forms you submit on enaibly.ai or partner network landing pages.
Partner advertisers and publishers who have obtained your express written consent on their own properties.
Inbound and outbound calls and SMS handled by our autodialer and AI calling stack.
Cookies, pixels, and local storage on our websites.
Account creation and use of the buyer platform.

4. How we use your data

To call, text, or email you about products and services you requested information about.
To qualify you and warm-transfer you to a vetted buyer in the relevant vertical.
To deliver leads, transfers, and appointments to our paying business clients (buyers).
To operate, secure, and improve our platform and AI agents.
To process payments, prevent fraud, and meet legal obligations.
To send service emails and, where permitted, marketing emails.

5. Who we share data with

SMS and Mobile Opt-In Data Carve-Out

Information you provide as part of SMS opt-in (including your phone number, the timestamp of consent, the IP address and user-agent at consent, and the consent language presented) will NOT be sold, rented, leased, traded, or shared with third parties (including affiliates, advertising partners, or buyer network partners) for promotional, marketing, or any third-party commercial purposes. SMS opt-in data is used solely for: (a) sending you the transactional SMS messages you requested (login codes, account notifications, appointment confirmations); (b) TCPA / CASL / 10DLC compliance recordkeeping; and (c) carrier-mandated audit trails. This carve-out applies regardless of the data-sharing terms described elsewhere in this Policy.

Subject to the SMS / Mobile Opt-In Data Carve-Out above, we may share non-SMS personal information with:

Advertiser and buyer network partners in the vertical you opted in for (for example licensed insurance agencies, mortgage brokers, healthcare providers, home services contractors, legal intake firms). This sharing applies to non-SMS personal information only; your phone-number consent for SMS purposes is never shared, sold, or transferred.
Service providers and processors strictly under data-processing agreements: GoHighLevel (CRM and operational SMS routing under our messaging profile only), Telnyx (carrier-direct SMS transport), Bland.ai and Retell (AI voice processing), Stripe (payments), TrustedForm and Jornaya (consent capture), email and analytics vendors.
Affiliates and related entities of FNTN Research Group LLC.
Legal, regulatory, or law enforcement bodies when required by law or to protect rights, safety, or property.
A successor entity in connection with a merger, sale, financing, or acquisition.

5a. One-to-One Consent (FCC TCPA 2024 Rule)

When you submit a form on enaibly.ai or any partner landing page, you are providing express written consent SEPARATELY to (a) enaibly.ai and (b) each individually-identified seller you choose to receive contact from. Bundled, blanket, or “network of advertising partners” consent is no longer treated as valid. Each seller is identified separately at the point of consent, and your consent is recorded on a per-seller basis as a TrustedForm certificate timestamp plus a Jornaya LeadiD token tied to the specific seller name.

You may review the currently active advertising partner list at /partners (page coming soon, list available on request). You may revoke consent for any individual seller without revoking for the others by emailing support@enaibly.ai with the specific seller name. See our TCPA Consent Disclosure for full details.

6. Cookies and tracking

We use cookies, local storage, and tracking pixels (including TrustedForm and Jornaya certificate capture) for site operation, analytics, consent capture proof, and limited advertising. See our Cookie Policy for details and how to opt out. We honor Global Privacy Control (GPC) signals where applicable.

7. Your California (CCPA / CPRA) rights

If you are a California resident, you have the right to know what personal information we collect, to request a copy, to request deletion, to correct inaccurate information, to limit use of sensitive personal information, to opt out of the sale or sharing of your personal information, and to be free from discrimination for exercising these rights.

To exercise any of these rights, email support@enaibly.ai with the subject line “CCPA Request”. We will verify your identity before fulfilling the request and respond within 45 days as required by law.

Do Not Sell or Share My Personal Information. To opt out of the sale or sharing of your personal information, email support@enaibly.ai with the subject line “Do Not Sell My Personal Information” and the phone number, email, or other identifier you want suppressed. We also recognize GPC browser signals as a valid opt-out.

7a. Your Rights by State (Additional State-Specific Disclosures)

In addition to the California rights described above, residents of the following states have rights under their state privacy laws. To exercise any state-specific right, email support@enaibly.ai with your state of residence and the right you wish to exercise. We will verify your identity and respond within the timeframe required by your state’s law (generally 45 days).

California (CCPA / CPRA)

Right to know what personal information is collected, used, shared, or sold.
Right to delete personal information.
Right to correct inaccurate personal information.
Right to opt out of the sale or sharing of personal information.
Right to limit use and disclosure of sensitive personal information.
Right to non-discrimination for exercising your rights.
Right to designate an authorized agent to act on your behalf.

To exercise: email do-not-sell@enaibly.ai or use the “Do Not Sell or Share My Personal Information” section above. We also honor Global Privacy Control (GPC) signals.

Virginia (VCDPA)

Right to access your personal data.
Right to delete personal data.
Right to correct inaccuracies.
Right to data portability.
Right to opt out of targeted advertising, sale of personal data, and profiling for decisions with legal or similarly significant effects.

Response time: 45 days. To exercise: email support@enaibly.ai with subject “VCDPA Request”.

Colorado (CPA)

Right to access, delete, correct, and port your personal data.
Right to opt out of targeted advertising, sale, and profiling.
Universal opt-out mechanism: we honor Global Privacy Control (GPC) browser signals as a valid opt-out of sale and targeted advertising.

To exercise: email support@enaibly.ai with subject “CPA Request”.

Connecticut (CTDPA)

Right to access, delete, correct, and port your personal data.
Right to opt out of targeted advertising, sale, and profiling.
We honor GPC signals as a universal opt-out.

To exercise: email support@enaibly.ai with subject “CTDPA Request”.

Utah (UCPA)

Right to access your personal data.
Right to delete personal data you provided.
Right to data portability.
Right to opt out of the sale of personal data and targeted advertising.

To exercise: email support@enaibly.ai with subject “UCPA Request”.

Texas (TDPSA)

Right to access, delete, correct, and port your personal data.
Right to opt out of targeted advertising, sale, and certain profiling.
Effective July 2024.

To exercise: email support@enaibly.ai with subject “TDPSA Request”.

Washington (My Health My Data Act)

Special consent and additional rights apply to “Consumer Health Data” (CHD).
enaibly does not knowingly collect Consumer Health Data as defined under the My Health My Data Act. Leads we route in healthcare-adjacent verticals (Medicare, ACA, peptides, wellness) may touch CHD on the buyer side, governed by the buyer’s own privacy policy.
If you are a Washington resident and believe we may have collected Consumer Health Data tied to you, contact support@enaibly.ai with subject “Washington MHMDA Request” for review, access, deletion, or revocation of consent.

Nevada

Right to opt out of the sale of certain covered personal information.

To exercise: email support@enaibly.ai with subject “Nevada Opt-Out”.

If your state is not listed and has enacted a comprehensive consumer privacy law, you may still have rights under that law. Contact us and we will honor any rights granted to you by applicable state law.

8. Your GDPR rights (EEA, UK, Switzerland)

enaibly is a US-focused service and we do not actively target the EEA. If you nonetheless interact with us from the EEA, UK, or Switzerland, you have rights of access, rectification, erasure, restriction, portability, and objection, plus the right to lodge a complaint with your local supervisory authority. Email support@enaibly.ai to exercise these rights.

9. Data retention

We retain personal information for as long as needed to provide the service, comply with legal obligations (including TCPA, CCPA, and tax recordkeeping), resolve disputes, and enforce our agreements. Consent capture records and call recordings are generally retained for at least four years to support TCPA compliance.

10. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No system is perfectly secure. If you believe your account has been compromised, contact us immediately at support@enaibly.ai.

11. Children

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 in compliance with COPPA. If you believe a child has provided us personal information, contact us and we will delete it.

12. International transfers

We process personal information in the United States. By using our service from outside the United States, you understand and consent to the transfer of your personal information to the United States, which may have different data protection laws than your country of residence.

13. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be noted by updating the effective date above and, where appropriate, by additional notice on the site.

14. Contact us

Questions or requests: email support@enaibly.ai or write to FNTN Research Group LLC, 732 S 6th St Ste R, Las Vegas, NV 89101.

This policy is being updated. For specific questions please contact support@enaibly.ai.

Last updated: 2026-05-26